Sheikh Khalifa Medical City - Emergency Department

Kindly consider patients with breathing difficulties by minimizing or stopping the use of perfumes and diffusers in hospital corridors. Many patients and visitors suffer from respiratory conditions, migraines, and other health issues that can be negatively affected by strong fragrances.

Highly appreciated the way we’ve been received and treated by the nurse Raphael Dator/ Emergency Dept. Very professional so helpful and good behavior rather than Dr. (no need to mention) who’s not there when needed but well thanks again amazing Rafael

Our first time experience here was wonderful. Our son had a fever and we rushed him here, early morning around 7am. The service was swift, the staff was wonderful and treated us with kindness. This facility came highly recommended in the Mom Group I am in and we were glad that our expectations were met.

انا عملت عندهن عمليه الديسك(اندماج الفقرات) مع الدكتور ارون بابو طبعا اشطر والطف دكنور ممكن تقابلو بحياتكن ..غير انه كان معي بالعمليه دكتور اعصاب ودكتور التخدير محمد ارناؤط الي بعد العمليه كلهن زاروني واطمنو علي مذوقين لابعد الحدود اما بالنسبه للتمريض ما بتحسهن بشتغلو بحسسوك انهم اهلك وناسك احترافيه عاليه جدا بالذات اني كنت لحالي، من اخر هادي احسن واروع واعظم مستشفى بدخلها بحياتي لو بدي اكتب فيكن كلمات والله ما بتخلص عند ذوقكن وتعاملكن واهتمامكم بادق التفاصيل والله مشكروين من كل قلبي الي بغياب كل الناس وكنت لحالي ما تركتوني دقيقه الله يكثر من امثالكم وياريت الكل يجي يتعلم منهن كيف بكون الاهتمام والرعايه من كل النواحي غير طبعا الست فاطمه الي كانت تتابع معي مواعيدي ومسؤول التامين والمحاسبه راجيش، اسفه طولت بس معك هيك والله ما اعطيتكم لسا حقكم اعذروني

Sheikh Khalifa Medical City Emergency Department is absolutely the worst emergency hospital I ever visited. Here are my valuable reasons. I spent a total of four hours dealing with unnecessary tests and poor treatment, all while needing a simple procedure which is a pus drainage on my left toe. Issue 1: I came in with a pus in my left toe and all I needed was local anesthesia and an incision to drain it. I spent three hours waiting at reception and another 1.5 hours waiting for the doctor, which was already frustrating. Issue 2: Without asking for my consent or explaining anything, the doctor (a Sudanese doctor alongside a doctor named Ziad) ordered a CBC (Complete Blood Count), which was completely unnecessary for my condition. The nurse took my blood without any discussion. When I asked why, he said he was just following the doctor’s orders. Issue 3: When I finally confronted the doctor, he claimed the CBC was to check my white blood cell count, despite it being obvious that I had a pus and needed a straightforward drainage procedure. The CBC results, which took 1.5 hours to come back, didn’t change anything in the treatment plan. Issue 4: The doctor insisted on giving me a full-body anesthesia and keeping me bedridden overnight for a minor toe infection, which was entirely unnecessary. It was clear that the focus was more on maximizing insurance claims than treating me efficiently. They were just over my insurance money. When I refused the surgical procedure, I signed the LLAMA (Leave Against Medical Advice) form to go home. Even then, the nurse and doctor were visibly angry and insisting that I undergo the surgery, despite it being my right to refuse. I was made to feel stressed and pressured, but it’s my consent and my decision whether to proceed with the treatment or not. This hospital showed a complete lack of respect for patient autonomy and consent. If you want care that respects your decisions, I strongly recommend avoiding this place. Also they focus on increasing the costs of insurance unnecessarily so if you don’t have insurance then expect to pay at least 1000 AED for absolutely nothing. Please consider another emergency hospital. Thank you

السلام عليكم ورحمة الله وبركاته ، زيارتي لطوارى اليوم كانت جدا رائعة استقبلني الموظف زايد الشمري بكل اهتمام وتابع معهم من قبل الكادر الطبي وشكرا للموظف علي الحارثي على متابعة الحالة شكرا من القلب. مباركه الكربي

Thank you patinet affairs for pre ramdan celebrations amazing well orgnized lovely time lots of activties