Capri Gold - Dubai Jewel Factory

A happiest birthday gift indeed! Thank you, ✨Dubai Jewel Factory, for your outstanding customer service and to the wonderful staff who truly listened and met all our needs. Your store offers an excellent selection of stylish, on-trend designs. Truly a delightful shopping experience! we’ll definitely be back soon!

Absolutely outstanding experience from start to finish. The team is incredibly professional, creative, and always willing to go far beyond standard service expectations. A very special thanks to Amin, who truly represents what exceptional customer care looks like. When unexpected delivery issues occurred, he personally drove a long distance and met me at midnight just to honor the promised delivery date. That level of commitment is rare and deeply appreciated. Amin is someone you can genuinely trust — his word means something. This company is absolutely right to place him in a customer-facing role, because he sets the standard for what great service should be. Highly recommended without hesitation.

I had such an outstanding experience with Capri Gold - Dubai Jewel Factory. Their sales man Nikhil went above and beyond for me. We sat down and talked through prices and what I would like. He valued my thoughts and insights and together we came up with the best possible product I wanted created for ny partner. A beautiful white carrot gold bracelet with Emerald lettering was what the outcome was. Result was excellent and they did all this in a short time frame. Would 100% recommend to a friend in the future. Thank you again Nikhil.

Bought jewelllery from capri gold from Australia. Excellent customer service. Very responsive. Beautiful jewellery, and even easier than buying from local retailers in Australia.

Absolutely in love with my ring! It was custom made and completed very quickly. The whole process was very professional and the quality is excellent. I was in touch with Nikhil who handled my order and he was fantastic throughout. I’m super happy with the result and would highly recommend them.

Thank you Capri Gold! My husband Francisco ordered me a 7ct radiant diamond ring from you and the ring is absolutely stunning. My husband also expressed that your customer service was superb. We will definitely be back to buy more beautiful jewelry pieces from you!

A friend of mine gave me this recommendation for a proposal ring. All the communication through WhatsApp was excellent. I got a quick response, all my questions were answered, pictures and videos of my expectations were taken into account. All in all I’m totally satisfied and I will recommend this very kind and professional jewelry! I will definitely order again.