Autostrad Rent A Car, Fujairah

Всем доброго времени суток. Пользовался услугами данной компании дважды, первый раз все прошло хорошо, бронировал через агрегатора. На второй раз обратился лично в офис компании на Фуджейре. Сервис нормальный, машины чистые, тарифы не завышенные, суточных лимитов по пробегу нет. Но есть основной минус - обманули с депозитом в 2500 дирхам. Прошло уже 2 месяца с момента завершения ренты, а денег нет как не было, на сообщения отвечают односложными фразами, при этом совершенно не заинтересованы в результате, а скорее всего, наоборот, есть цель завладеть этими средствами! Basheer (+971505240325) - менеджер филиала, кормит обещаниями, путается в ответах, предоставить какую-либо информацию о попытках возврата средств не может, ссылается на бухгалтерию. При этом деньги были именно списаны с кредитной карты UnionPay, а не заблокированы! Вероятно, придется обращаться в полицию. Весьма огорчен таким отношением!

Не пользуйтесь этим рендекаром обманывают на депозит!!! the worst rendezvous i have ever used in the emirates !!!! they don't return deposits, don't use their services, there is green star nearby, never had any problems with them

Неплохо. Брал машину на неделю, все прошло отлично, ни лишних сборов, ни комиссий. Менеджер толковый, понимал мой корявый английский ))) рекомендую!

Absolutely terrible experience – avoid this company at all costs! I rented a car from this company and paid a deposit as required. I returned the car in perfect condition with no objections or issues whatsoever from the staff. They confirmed everything was fine at drop-off. Now, TWO MONTHS LATER, I still haven’t received my deposit back! I’ve tried contacting them multiple times, and all I get is silence, vague excuses, or promises that go nowhere. This is completely unacceptable and unprofessional. They are either extremely disorganized or deliberately holding onto people’s money. Either way, it's a major red flag. I’ve never experienced such poor customer service and dishonesty with a car rental company. Do yourself a favor and rent elsewhere. This company clearly doesn't respect its customers or its obligations. I'm left chasing my own money, and it's been an incredibly frustrating and disappointing experience.

Selected Autostrad Fujairah for a monthly car rental for my wife. They have a good range of vehicles and competitive rates. They even offer a special discount for teachers and lecturers. Shout out to Bee Jay and Basheer for assisting us through the process.

Manager Basheer from the Fujairah branch was excellent. He assured my requirements and provided on time. Staff's & driver sulfi are calm decent to deal with them. I used their car without any interruptions during the contract period and agreed to a 30-day back deposit. The only concern is that the price was a little high due to more covered insurance for the vehicle.

What a pleasurable experience. I got great service, they delivered and picked the car up at my hotel. The car was almost new and drove well in the hot weather. The customer service was excellent, timely and very polite. Rental rates were lower than market and would definitely use them again. Thank you Fujairah Autostrade!